Job Description:
Perform routine WIMAX CPE configuration procedures as prescribed for the Wimax Radio networks based on job orders.
React to emergency faults and ensure that all faults are rectified promptly within contracted SLA where applicable.
Perform provisioning of both self install and professional install CPE for various clients.
Compile information on and report on the availability and status of subscriber access network in light of the Service Level Agreement (SLA) and routine network monitoring.
To swiftly diagnose and clear any faults or alarms on subscriber units assigned by trouble ticket or ensure escalation within time period stipulated in OLAs to correct parties if unable to fix. To close or forward all trouble tickets promptly
Maintain a sound working relationship with other core network operations units and all associated parties within the company.
Implement approved firmware software changes as directed with change requests
Ensure maintenance and installation work on the AlvariSTAR undertaken meets Monacoms’ and alvarions specifications.
Ensure proper documentation of installations and configurations of CPE and NMS
Perform other duties assigned by the head of technical.
Please send you resumes to: aamedu@monarchng.com
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